AI can lower expenses and boost retail profits during peak times, according to Zendesk’s Chief Technology Officer.
Imagem: chsyys/FreeImages View a summary of the news Artificial intelligence (AI) enhances high-demand retail management by preserving customer service levels without increasing expenses. AI tools are taking on more requests, which helps to enhance operational efficiency and lower costs in situations with narrow profit margins. AI agents help manage fluctuations in demand by serving as…